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    Dresner Advisory Services is an independent analyst firm specializing in Business Intelligence and related markets. It's founder, Howard Dresner, is a foremost thought leader in Business Intelligence and Performance Management, having coined the term “Business Intelligence” in 1989. He has published two books on the subject, The Performance Management Revolution – Business Results through Insight and Action (John Wiley & Sons, Nov. 2007) and Profiles in Performance – Business Intelligence Journeys and the Roadmap for Change (John Wiley & Sons, Nov. 2009). Through the Wisdom of Crowds ® family of market research reports, Dresner Advisory Services engages with a global community to redefine how research is created and shared.